Terms of Service

Terms of Service

Last updated: March 2026

Welcome to Afyanova Pharma. By accessing or using our website and services, you agree to be bound by these Terms of Service. Please read them carefully before making a purchase or using our platform.

1. Acceptance of Terms

By accessing and using this website, you accept and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our website.

2. Products & Services

Afyanova Supplements is an online pharmacy and supplement store based in Kenya. We offer health supplements, vitamins, and related products. All products are sold subject to availability. We reserve the right to discontinue any product at any time.

3. Orders & Payments

By placing an order, you confirm that all information provided is accurate and complete. We reserve the right to refuse or cancel any order at our discretion. Payment must be made in full at the time of purchase. Prices are listed in Kenyan Shillings (KES) and are subject to change without notice.

4. Shipping & Delivery

We aim to process and dispatch all orders promptly. Delivery times may vary depending on your location. Afyanova Supplements is not responsible for delays caused by third-party courier services or circumstances beyond our control.

5. Returns & Refunds

Due to the nature of health and pharmaceutical products, we only accept returns for items that are damaged, defective, or incorrectly supplied. Please contact us within 7 days of receiving your order if you experience any issues. Refunds will be processed within 7–14 business days upon approval.

6. Health Disclaimer

The products and information provided on this website are not intended to diagnose, treat, cure, or prevent any disease. Always consult a qualified healthcare professional before starting any new supplement or health regimen. Afyanova Supplements is not liable for any adverse effects resulting from the use of our products.

7. Intellectual Property

All content on this website, including text, images, logos, and graphics, is the property of Afyanova Pharma Ltd and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content without our prior written consent.

8. Limitation of Liability

To the fullest extent permitted by law, Afyanova Pharma shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of Kenya. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Kenya.

10. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website constitutes acceptance of the revised terms.

11. Contact Us

If you have any questions about these Terms of Service, please contact us through our website or visit us at our store location in Kenya.